Mrs. Dang Tuyet Dung

Country Manager for Vietnam and Laos, Visa

BIOGRAPHY

Dang Tuyet Dung is Visa’s Country Manager for Vietnam and Laos, responsible for all aspects of Visa’s business in these fast-growing economies.

Dung is a highly respected business leader within the Vietnamese banking community and brings more than 20 years of experience across corporate banking and retail banking in both multi-national and large Vietnamese banks.

Dung joins Visa from Maritime Bank where she has been Deputy CEO of the Bank, and CEO of Retail Banking Business since December 2014. In this role, she was responsible for managing both head office business lines and the Bank’s network of 196 retail branches and 1,400 staff. She also served on Maritime Bank’s executive committee.

Before Maritime Bank, Dung spent more than five years at Techcombank, firstly as the Head of Retail Banking and then as Head of Wholesale Banking. Dung also had a 15-year career at Citibank in Vietnam, serving in a variety of roles. Over this time her responsibilities included Country Head of cash & trade product and implementation, global transaction services, risk, and operations.

TOPIC

Opportunities in Government Payments

ABSTRACT

Since the onset of the COVID-19 pandemic, the use of digital payments has risen exponentially; studies show that the pandemic has accelerated digital transformation by four years and caused a long-term behavioral shift towards cashless payment. Businesses who pivoted to digital commerce and digital payments were able to continue their business and mitigate effects of lockdowns and restrictions while consumers began to adopt and prefer contactless digital payments. The pandemic has also accelerated the digitization of services for state and local governments who benefit from increased efficiencies and reduced risks from going cashless. In this presentation, Visa will share best practice, opportunities, and benefits of digitalizing government payments- including enabling digital acceptance and the catalytic impact government can have in propelling the nation’s move towards a digital economy